Who we are
Find4U is run by QuantumX Software, trading as QX Software, the responsible party under the Protection of Personal Information Act (POPIA). Our address is [TO COMPLETE: physical address]. Contact our information officer, [TO COMPLETE: name], at info@qxsoftware.net or 061 529 7697.
What we collect and why
When you place an ad, we collect your email address and the details of your ad. We use your email only to talk to you about that ad, including whether it has been approved and any invoice for a paid ad. You choose whether to place an ad, but we cannot process your ad without these details. The ad and its website address are published on the site. Your email address is not.
If you ask us to advertise your website or create one, we collect your name, business name, email address, and your phone number and website if you give them. We also keep your answers, including whether you are interested in a commission arrangement. We use these only to contact you about your request.
If you upload a banner, logo or screenshot, it is shown publicly once approved. We make new compressed copies of it and do not keep hidden details such as where or on what device it was taken.
If you report an ad, we keep your report, and your email address if you choose to give it, so we can look into the problem.
The ads you circle are stored in your own browser, on your device. They are not sent to us to keep. We do not use analytics cookies.
Public pages show ads from Google AdSense. Third-party vendors, including Google, use cookies to show ads based on your previous visits to this site and other sites. Google's advertising cookies let Google and its partners show you ads based on your visits to this site and other sites. You can opt out of personalised advertising in Google's Ads Settings (opens in a new tab), or opt out of other vendors' personalised ads at aboutads.info (opens in a new tab).
If you have an account, we keep your name and email address, and your password in a scrambled form we cannot read. We use one cookie to keep you signed in, and we keep a scrambled record of sign-in attempts for up to an hour to protect accounts. We keep your account while you have ads with us and for 12 months after your last ad ends, or we delete it sooner if you ask.
Our server records IP addresses and the pages requested in its logs, to keep the site running and secure.
When someone clicks a paid ad, we record which ad and when, with a scrambled code made from their IP address. The code lets us count a visitor once a day, cannot show us who they are, and is deleted within two days. We keep the click counts as the records behind our invoices.
We do not sell your information or use it for marketing.
Who else handles it
The site runs on a server in South Africa that we manage. The fonts are loaded from Google Fonts, which means your device's IP address reaches Google when a page loads, and Google may process it outside South Africa. Google's ads load from Google in the same way. If you pay with SnapScan, SnapScan handles that payment. We may also share information where the law requires it.
How long we keep it
We keep ad details while your ad runs and for 12 months afterwards. We keep enquiries and resolved reports, and ads we did not run, for 12 months. We keep invoices and the records behind them for at least five years, because tax law requires it.
How we protect it
This site uses an encrypted connection and our admin area is password-protected. If your information is accessed without permission, we will tell you and the Information Regulator as the law requires.
Your rights
You can ask us what we hold about you, ask us to correct or delete it, or object to how we use it, by emailing the address above. If you are not happy with our answer, you can complain to the Information Regulator of South Africa at POPIAComplaints@inforegulator.org.za, or see inforegulator.org.za.